At http://child-support-and-maintenance.trustedstandard.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy is of utmost importance, and we are committed to protecting your personal data in a manner that is compliant with various global privacy regulations, including but not limited to Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This Privacy Policy describes our data handling practices for users of our website, applications, services, and products. Please note that this policy does not apply to external platforms, applications, products, or services that are linked from our platform, each with their own privacy policies.
Our processing activities cover interactions when you:
- Use our applications and services as an authorized user.
- Visit our websites that fall under the scope of this Privacy Statement.
- Engage with us through communications like newsletters, emails, calls, or text messages/SMS.
We collect various types of personal information to provide and improve our services, including but not limited to:
- Account details necessary for service access.
- Payment information for transaction processing.
- Financial records relevant to your use of our services.
- Purchase history to enhance user experience and support.
- Mobile device identifiers for service optimization and troubleshooting.
- Location data where required or with your consent, often to provide location-specific services.
- Feedback you provide to help us improve our offerings.
- Social media information if linked to our services for community engagement and support.
- Product information to manage warranties, recalls, or service requests.
We gather this data through user input during registration or interaction, automated technologies such as cookies, and in some cases, from third parties whose privacy policies govern their data collection practices.
Our website uses cookies to enhance your experience, facilitate analytics, and improve our services. These cookies can be categorized as:
- Strictly Necessary: Essential for the website to function properly.
- Preference: Enable a personalized user experience based on your preferences.
- Analytics: Help us understand how visitors interact with our site, allowing us to improve its functionality and performance.
You can manage your cookie preferences through our dedicated Cookie Manager tool.
We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we take appropriate measures to delete or anonymize it.
To safeguard your personal data, we have implemented comprehensive organizational and technical security measures. This includes using encrypted communication channels and collaborating with secure third-party service providers.
We recognize the special responsibility to protect children’s privacy online. Therefore, we do not knowingly collect personal data from children under the age of 18.
As a user, you have several rights under the privacy laws applicable to you, including:
- Accessing your personal data and receiving information about its processing.
- Rectifying inaccurate or incomplete personal data.
- Erasing your personal data, when no longer necessary for the purposes collected.
- Restricting the processing of your personal data under certain circumstances.
- Transferring your personal data to another controller, where feasible.
- Objecting to certain types of processing based on your particular situation.
- Non-discrimination for exercising your privacy rights.
- Filing an appeal or complaint regarding our handling of your data.
- Withdrawing consent at any time, where applicable.
To exercise these rights, please reach out to our dedicated privacy team via email at [email protected] or through written correspondence to the address provided on our website.
We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website, and we encourage you to review this page regularly for any modifications.
For inquiries, unsubscribe requests, or to discuss any data-related matters, please do not hesitate to contact us through the channels provided. Our team is committed to addressing your concerns and ensuring your privacy is respected.